Terms of Service

SMARTERNUTHUB

TERMS OF SERVICE

Effective Date: November 30, 2025  |  Applicable Worldwide

IMPORTANT NOTICE: These Terms of Service form a legally binding contract between you and Smarternuthub, applicable worldwide. They govern every product, service, piece of content, and interaction provided by Smarternuthub. By accessing, downloading, purchasing, subscribing to, or otherwise engaging with any Smarternuthub product or service — including the Monthly Membership, any eBook or Digital Product, the Supplement Guide, the Nutrition Tracking App, or any public content — you confirm that you have read, understood, and irrevocably agreed to every provision of these Terms. If you do not agree, you must immediately cease all use of Smarternuthub services.

SECTION 1: BINDING AGREEMENT, DEFINITIONS & JURISDICTION

These Terms of Service ("Terms") govern every interaction you have with Smarternuthub across all platforms, products, and jurisdictions. The full suite of Smarternuthub offerings — collectively the "Services" — includes:

Monthly Membership: A recurring monthly subscription providing access to Membership Content, Clinic Hours Content, recipe content, the Nutrition Tracking App, and the private Community.

Nutrition Tracking App: A subscription-based application (7-day free trial, then monthly) for personalised nutrition tracking, meal planning, food search, progress monitoring, and GLP-1 settings.

Digital Products: All free and paid downloadable content including the Free GLP-1 Nutrition eBook (Success Checklist), the Macro & Micro Nutrient Nutrition eBooks (Smarter Shrinking Bundle), the Supplement Guide, and any other eBooks, PDFs, or lead magnets.

Public Content: All content published on the Smarternuthub YouTube channel, Facebook, Instagram, LinkedIn, and any other public media platform, including all nutrition education and GLP-1 content.

Interactive Services: All pre-recorded coaching, Clinic Hours Content, and correspondence including emails, direct messages, and community replies.

1.1 Definitions

"App"  the Smarternuthub Nutrition Tracking Application and all its features, including Food Search, Nutrient Search, My Foods, Recipe Builder, Meal Builder, My Meal Plan, Compare Foods, Shopping List, My Progress, My Profile, GLP-1 Settings, Security PIN, and any features subsequently added or modified.

"App Subscription"  the recurring monthly subscription granting access to the App following the Free Trial Period, as described in Section 5.

"Billing Date"  the date on which a Subscription Fee is automatically charged — being the day immediately following the expiry of the relevant free trial or prior period — and the same calendar date in each subsequent month thereafter.

"Clinic Hours Content"  pre-recorded question-and-answer style video content included within the Membership, produced for general nutrition education purposes only. Clinic Hours Content does not constitute personalised advice, coaching, or a client relationship of any kind.

"Community"  any private online group, forum, or community platform provided to Membership subscribers, including but not limited to Facebook groups, Discord servers, or any hosted forum.

"Digital Products"  all downloadable content produced by Smarternuthub, including the GLP-1 Nutrition eBook, the Macro & Micro Nutrient Nutrition eBook, the Supplement Guide, and any other free or paid materials.

"Free Trial Period"  the seven (7) calendar day period commencing at the precise date and time you activate your App account, during which you may access the App at no charge.

"GLP-1 Data"  the subset of Health Data relating to GLP-1 receptor agonist medications, including medication name, dosage, injection day, and any associated settings or reminders within the App.

"GLP-1 Medications"  GLP-1 receptor agonist medications including but not limited to Ozempic (semaglutide), Wegovy (semaglutide), Mounjaro (tirzepatide), Zepbound (tirzepatide), and Saxenda (liraglutide).

"GLP-1 Nutrition eBook"  the free downloadable eBook providing nutrition education framed around GLP-1 medication use, available as an opt-in lead magnet.

"Health Data"  personal information voluntarily submitted to the App, including but not limited to: first name, date of birth, biological sex, height, current weight, goal weight, dietary preferences, activity levels, and GLP-1 medication information.

"Macro & Micro Nutrient eBook"  the paid downloadable eBook providing education on macronutrient and micronutrient nutrition for weight loss purposes.

"Membership"  the Smarternuthub monthly subscription product providing access to the Membership Content, the Community, and the App.

"Membership Content"  all pre-recorded video content, Clinic Hours Content, recipes, written resources, and materials available to subscribers within the Membership platform.

"Membership Fee"  the current monthly fee for the Membership, published on the Smarternuthub website, denominated in United States Dollars (USD).

"Security PIN"  the optional user-defined numeric PIN feature within the App for supplementary access control, described in Section 5.7.

"Services"  the full suite of Smarternuthub products and interactions as set out in the preamble to Section 1.

"Subscription Fee"  the Membership Fee and/or App Subscription fee as applicable, each denominated in United States Dollars (USD).

"Supplement Guide"  the free downloadable guide providing general reference information on supplements, describing their traditional use and manufacturer-stated purposes in the context of metabolic health and weight loss, as further described in Section 7.

1.2 Geographic Scope & Worldwide Applicability

1.2.1  Smarternuthub operates a worldwide business and its Services are accessible globally. These Terms apply to all users regardless of their country of residence or the jurisdiction from which they access the Services.

1.2.2  You acknowledge that by accessing the Services from any jurisdiction, you do so voluntarily and on your own initiative, and that you are solely responsible for compliance with all local laws applicable to you.

1.2.3  Smarternuthub makes no representation that the Services, or any content within them, are appropriate or legally available in your jurisdiction. Nothing in the Services constitutes a solicitation or offer directed at any jurisdiction where such solicitation or offer would be unlawful.

1.2.4  Where mandatory consumer protection laws in your jurisdiction confer rights upon you that cannot be excluded, restricted, or modified by contract, nothing in these Terms is intended to override those rights. However, to the fullest extent permitted by law in your jurisdiction, these Terms shall apply in their entirety.

1.3 Governing Law & Exclusive Jurisdiction

1.3.1  These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without reference to any conflict of law principles that would result in the application of the laws of another jurisdiction.

1.3.2  You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia, for the resolution of any dispute, claim, or controversy arising out of or in connection with these Terms or the Services — subject only to Section 1.2.4 above.

1.3.3  You expressly waive any objection to Queensland as an inconvenient forum and any right to seek recourse in the courts of the United States, Canada, the United Kingdom, the European Union, or any other jurisdiction, except where such waiver is prohibited by the mandatory laws of your jurisdiction.

SECTION 2: NO MEDICAL ADVICE & UNIVERSAL DISCLAIMER

CRITICAL:  This disclaimer applies universally to every Smarternuthub product, platform, piece of content, and interaction — including the Membership, Clinic Hours Content, all Digital Products, the App, YouTube content, and all correspondence. No exceptions.

2.1  Smarternuthub is not a medical provider, registered dietitian, pharmacist, or licensed healthcare professional of any kind. Smarternuthub operates exclusively as a nutrition educator.

2.2  No Doctor-Patient or Client Relationship: Nothing produced, said, implied, written, filmed, or generated by Smarternuthub — through any channel or product — establishes a doctor-patient relationship, dietitian-client relationship, or any other regulated professional relationship.

2.3  Not Medical Advice: All content across all Services is strictly general nutrition education only. Nothing constitutes medical advice, clinical guidance, diagnosis, treatment, or a recommendation to commence, alter, or cease any medical treatment, medication, or therapeutic intervention.

2.4  Mandatory Professional Consultation: Before implementing any information, nutritional target, dietary change, supplement use, or recommendation arising from any Smarternuthub product or content, you are strictly required to consult a licensed medical doctor and, where appropriate, a registered dietitian.

2.5  Assumption of Risk: Health-related information is subject to ongoing research and may change. You acknowledge that you follow any suggestion or information from Smarternuthub at your own absolute and sole risk. Smarternuthub disclaims all liability for any physical, mental, or emotional harm arising from your use of the Services.

2.6  International Regulatory Variation: Dietary, nutritional, and supplement regulations vary by country. Information in the Services may not comply with the laws, guidelines, or standards of your jurisdiction. You are solely responsible for ensuring any action you take complies with the regulatory requirements applicable to you.

GLP-1 Warning:  Content referencing GLP-1 Medications — across all platforms, products, and the App — is framed exclusively as nutrition education. It does not constitute prescribing advice, medication management, pharmacological guidance, or clinical supervision. GLP-1 Medications are prescription-only drugs regulated differently across jurisdictions. Your prescribing doctor retains sole responsibility for your medication regimen. Smarternuthub disclaims all liability for any adverse event, medication error, or health outcome connected with GLP-1 Medication use, regardless of which product or piece of content you relied upon.

Supplement Warning:  References to supplements across all Smarternuthub products describe only traditional use and manufacturer-stated intended purposes. They do not constitute a recommendation, endorsement, or advice to take any supplement. Supplements may interact with prescription medications including GLP-1 Medications, may be contraindicated for certain health conditions, and are subject to varying regulatory standards across jurisdictions. You must consult a licensed medical doctor before using any supplement.

SECTION 3: MANDATORY DISPUTE RESOLUTION

You agree that you may not commence any court proceedings or arbitration against Smarternuthub until you have fully complied with this Section:

3.1  Good Faith Negotiation: You must provide written notice of your grievance to Smarternuthub and engage in not less than thirty (30) days of good faith negotiation before commencing any formal proceedings.

3.2  Binding Arbitration: If negotiation fails to resolve the dispute, it must be submitted to final and binding arbitration in Brisbane, Queensland, administered by the Australian Centre for International Commercial Arbitration (ACICA) under its rules then in force.

3.3  Class Action Waiver: You agree to bring any claim against Smarternuthub solely in your individual capacity. You expressly and irrevocably waive any right to act as a plaintiff or class member in any class action, representative proceeding, or collective arbitration — to the fullest extent permitted by the laws of your jurisdiction.

3.4  International Users: Where mandatory laws in your jurisdiction require a specific dispute resolution process or prohibit the enforcement of arbitration clauses, nothing in this Section is intended to override those mandatory requirements. However, Smarternuthub reserves all rights available to it under applicable law.

SECTION 4: MONTHLY MEMBERSHIP SUBSCRIPTION

4.1 What the Membership Includes

4.1.1  A Membership subscription provides access to all of the following for the duration of your active subscription:

(a)  Membership Content: A library of pre-recorded nutrition video content focused on weight loss education, updated at Smarternuthub's sole discretion.

(b)  Clinic Hours Content: Pre-recorded Q&A style video content addressing general nutrition questions. This content is produced for general educational purposes only. It does not constitute personalised coaching, individualised advice, or a one-on-one relationship of any kind. Questions featured are selected and answered at Smarternuthub's sole discretion.

(c)  Recipe Content: A collection of nutrition-focused recipes provided for general use. Recipes are informational only. Nutritional values stated in recipes are estimates and must be verified independently.

(d)  Community Access: Access to the private Smarternuthub Community for the duration of your active Membership, subject to Section 4.6 and Section 12.

(e)  Nutrition Tracking App Access: An active Membership includes access to the App. App use is subject to all terms in Section 5.

4.1.2  Smarternuthub reserves the right to modify, update, remove, or replace any component of the Membership Content at any time without notice and without liability. The Membership is sold as a subscription to an evolving content library, not as a fixed product.

4.1.3  The Membership does not include: one-on-one coaching, personalised meal plans created by a human nutrition professional, medical review of your health data, or direct access to Smarternuthub staff outside of Community interactions.

4.2 Membership Billing & Automatic Renewal

4.2.1  CONTINUOUS AUTO-RENEWAL: Your Membership will automatically renew on a recurring monthly basis. Your nominated payment method will be charged the Membership Fee on each Billing Date without further notice or action from you. Renewal continues indefinitely until you cancel.

4.2.2  You expressly acknowledge that the Membership is a continuous, automatically renewing subscription. You bear sole responsibility for managing your subscription and cancelling if you do not wish to be charged.

4.2.3  All Membership Fees are charged in United States Dollars (USD). For subscribers in non-USD jurisdictions, the local currency equivalent will vary based on the exchange rate applied by your financial institution or payment processor at the time of billing. Smarternuthub is not responsible for exchange rate fluctuations, currency conversion fees, or foreign transaction charges imposed by your institution.

4.2.4  Fee Variation: The Membership Fee is published on the Smarternuthub website and may be varied from time to time. Where Smarternuthub intends to increase the Membership Fee, not less than thirty (30) days' written notice will be provided to the email address associated with your account. Your continued use of the Membership after the notice period constitutes unconditional acceptance of the new fee.

4.2.5  Third-Party Payment Processors: Billing is handled by third-party payment processors. By providing payment details, you also agree to the terms of those processors. Smarternuthub is not liable for billing errors, delays, or failures attributable to third-party processors.

4.2.6  Declined Payments: If a payment is declined, Smarternuthub may immediately suspend or terminate your Membership access, retry the charge without notice, and pursue all outstanding amounts by all lawful means.

4.3 Cancellation & Immediate Access Termination

4.3.1  Cancel Any Time: You may cancel your Membership at any time via your account settings or by written request to Smarternuthub using the contact details on the website.

4.3.2  IMMEDIATE TERMINATION OF ACCESS: Upon cancellation, your access to all Membership Content, Clinic Hours Content, recipe content, and the Community will terminate immediately at the point of cancellation. No grace period or continued access beyond the cancellation point is provided. It is your sole responsibility to save or note any content you wish to retain before cancelling.

4.3.3  No Proration or Partial Refund: Membership Fees are non-prorated. No refund will be issued for any portion of a billing cycle remaining at the time of cancellation, regardless of how recently the Membership Fee was charged. By subscribing, you acknowledge and accept this policy.

4.3.4  Cancellation Confirmation: Smarternuthub will provide written email confirmation of your cancellation within a reasonable timeframe. If you do not receive confirmation, your cancellation may not have been processed. You remain responsible for any charges incurred in the absence of confirmed cancellation. Contact Smarternuthub immediately if confirmation is not received.

4.3.5  One Membership per Person: You are entitled to hold one active Membership account. The creation of duplicate accounts is a breach of these Terms and may result in termination of all associated accounts without refund.

4.4 No Guarantee of Membership Content

4.4.1  Smarternuthub does not guarantee that any specific piece of Membership Content will remain available for any particular period. Content may be updated, altered, or removed at any time.

4.4.2  Smarternuthub does not guarantee uninterrupted access to the Membership platform. Downtime caused by maintenance, third-party hosting providers, or technical failures does not entitle you to a refund or service credit.

4.5 Clinic Hours Content — Specific Disclaimer

IMPORTANT:  Clinic Hours Content features pre-recorded responses to general nutrition questions. These videos are produced for broad educational purposes. They do not represent personalised advice directed at you specifically, regardless of whether a question similar to your own circumstances is addressed. The selection of questions, the information provided, and the format of Clinic Hours Content are at Smarternuthub's absolute discretion. You must not rely on Clinic Hours Content as a substitute for advice from a licensed medical doctor or registered dietitian. Smarternuthub disclaims all liability for any action taken in reliance on Clinic Hours Content.

4.6 Community Access & Conduct

4.6.1  Community access is a benefit of an active Membership. Access terminates immediately upon cancellation of your Membership, in accordance with Section 4.3.2.

4.6.2  The Community is a moderated environment. By participating, you agree to conduct yourself respectfully and in accordance with any Community guidelines published by Smarternuthub from time to time.

4.6.3  You must not share, distribute, screenshot, or republish any content, posts, or materials from the Community outside the Community platform. All Community content is confidential and subject to the intellectual property provisions of Section 9.

4.6.4  Smarternuthub reserves the unconditional right to remove you from the Community at any time, for any reason or no reason, at its sole discretion, without notice and without refund. Grounds include but are not limited to: harassment, posting of misinformation, promotion of other services, sharing of account credentials, abusive conduct, or any behaviour Smarternuthub considers detrimental to the community.

4.6.5  Any content you post in the Community — including success stories, progress updates, questions, or comments — may be used by Smarternuthub for marketing and business improvement purposes, subject to Section 9.3.

4.7 Membership Refunds

4.7.1  Subject to any non-excludable rights under the applicable consumer protection laws of your jurisdiction, all Membership Fees are non-refundable. Cancellation does not entitle you to a refund of any Membership Fee already charged.

4.7.2  Nothing in this Section 4.7 is intended to exclude, restrict, or modify any statutory consumer guarantee or right of refund that cannot be contractually waived under the applicable laws of your jurisdiction.

SECTION 5: NUTRITION TRACKING APP

5.1 What the App Includes

5.1.1  The App provides access to the following features for the duration of an active App Subscription or Membership: Food Search, Nutrient Search, My Foods, Recipe Builder, Meal Builder, My Meal Plan, Compare Foods, Shopping List, My Progress, My Profile, GLP-1 Settings, and the optional Security PIN.

5.1.2  Smarternuthub reserves the right to modify, add, remove, or restrict App features at any time without notice. The App is provided as-is, and Smarternuthub makes no representation that any specific feature will remain available for any particular period.

5.2 Free Trial Period

5.2.1  AUTOMATIC CHARGE AUTHORISATION: Smarternuthub offers a seven (7) calendar day Free Trial Period for new App subscribers. The Free Trial begins at the precise time of account activation and expires exactly 168 hours later. To access the Free Trial, you must provide valid payment details. By doing so, you irrevocably authorise Smarternuthub to automatically charge the App Subscription fee immediately upon Free Trial expiry, unless you cancel at least twenty-four (24) hours prior. No further notice will be given before the charge.

5.2.2  You are entitled to one (1) Free Trial per person, per lifetime. Creating multiple accounts to access additional free trials is a material breach of these Terms and may result in immediate termination of all accounts without refund.

5.2.3  Smarternuthub may restrict access to certain features during the Free Trial at its sole discretion.

5.3 App Subscription & Automatic Renewal

5.3.1  CONTINUOUS AUTO-RENEWAL: Following the Free Trial, your App Subscription automatically renews monthly. Your payment method is charged on each Billing Date without further notice. Renewal continues indefinitely until you cancel.

5.3.2  All App Subscription fees are charged in USD. International subscribers bear sole responsibility for currency conversion fees and exchange rate variations.

5.3.3  Fee Variation: App Subscription fees may be varied on not less than thirty (30) days' written notice to your account email. Continued use constitutes acceptance of the new fee.

5.3.4  Declined Payments: Smarternuthub may suspend App access immediately on payment failure and retry the charge at any time without notice.

5.4 Cancellation & No Proration

5.4.1  24-HOUR CANCELLATION DEADLINE: To avoid being charged for the next billing cycle, cancellation must be completed at least twenty-four (24) hours before your Billing Date. Cancellations within twenty-four (24) hours of the Billing Date will not prevent that charge, which is non-refundable.

5.4.2  24-HOUR FREE TRIAL CANCELLATION DEADLINE: To avoid the first App Subscription charge, cancel at least twenty-four (24) hours before your Free Trial expires. It is your sole responsibility to track your Free Trial expiry. Smarternuthub recommends setting a reminder at least forty-eight (48) hours in advance.

5.4.3  App Subscription fees are non-prorated. No partial refund is issued for any unused portion of a billing cycle.

5.4.4  Upon cancellation, App access continues until the end of the current paid billing cycle, after which access terminates and Health Data may be deleted per Section 8.4.

5.4.5  Cancellation Confirmation: You must ensure you receive written email confirmation of cancellation. In the absence of confirmation, your cancellation may not have been processed, and you remain liable for all charges.

5.5 App Calculations & Accuracy

5.5.1  All nutritional values, caloric estimates, macronutrient targets, and micronutrient data within the App are algorithmic estimates only. Smarternuthub does not warrant that this data is accurate, complete, or current. You must manually verify all nutritional data against primary sources before relying on it for health purposes.

5.5.2  Smarternuthub is not liable for any health outcome, weight change, or metabolic consequence arising from inaccuracies in App calculations, nutritional database entries, or software errors.

5.6 GLP-1 Settings — Specific Warnings

5.6.1  THIS SECTION IS CRITICAL. READ CAREFULLY BEFORE ACTIVATING GLP-1 SETTINGS.

5.6.2  The GLP-1 Settings feature allows you to record GLP-1 Medication information solely to personalise your App nutritional targets — specifically to adjust protein targets to support muscle preservation during caloric restriction. It is not a medication management tool, clinical decision support system, or medical device.

5.6.3  You expressly acknowledge and agree that:

(a)  Smarternuthub is not a prescriber, pharmacist, or registered healthcare provider. No GLP-1 Settings output constitutes medical or prescribing advice.

(b)  Your GLP-1 medication dosage, injection schedule, and any changes thereto must be determined exclusively by your prescribing doctor. Do not alter your medication based on any App output.

(c)  The injection reminder feature is a convenience tool only. Smarternuthub accepts no liability for missed injections, incorrect timing, or any medication administration error, whether or not the reminder feature was active.

(d)  Nutritional targets generated with GLP-1 Settings active are general estimates only. They do not account for your individual medical history, contraindications, or concurrent medications. Consult your prescribing doctor and a registered dietitian before making dietary changes while on GLP-1 Medications.

(e)  GLP-1 Medications are prescription-only drugs subject to varying regulatory frameworks across jurisdictions. Smarternuthub does not endorse, recommend, or facilitate procurement of any prescription medication. References to specific GLP-1 Medications are for identification and personalisation purposes only.

(f)  Individual responses to GLP-1 Medications vary significantly. Smarternuthub disclaims all liability for any adverse outcome arising from combining App nutritional recommendations with GLP-1 Medication use.

5.6.4  You indemnify and hold harmless Smarternuthub from any claim arising from your use of the GLP-1 Settings feature, including reliance on injection reminders or App-generated nutritional targets.

5.7 Security PIN

5.7.1  The optional Security PIN, when activated, requires a user-defined numeric PIN to access the App. You acknowledge that:

(a)  The Security PIN is a supplementary access-control feature only. It does not constitute encryption of Health Data and does not guarantee data security against device breach or system compromise.

(b)  Smarternuthub does not store the Security PIN in recoverable form. A forgotten PIN may require an account reset, resulting in loss of locally cached data.

(c)  You are solely responsible for selecting a non-obvious PIN, maintaining its confidentiality, and all consequences arising from disclosure of the PIN to any third party.

(d)  Smarternuthub is not liable for unauthorised App access resulting from failure to activate the PIN, an inadequate PIN, PIN disclosure, or circumvention by any person with device access.

(e)  The Security PIN operates at the application layer only and does not replace device-level security measures.

5.8 App Refunds

5.8.1  Subject to non-excludable statutory rights in your jurisdiction, all App Subscription fees are non-refundable.

SECTION 6: PAID EBOOK — MACRO & MICRO NUTRIENT NUTRITION FOR WEIGHT LOSS

6.1  The Macro & Micro Nutrient Nutrition eBook is a paid digital product providing educational content on macronutrient and micronutrient nutrition as it relates to weight loss.

6.2  Upon purchase, you are granted a non-exclusive, non-transferable, revocable licence to access and use the eBook for your own personal, non-commercial purposes only, subject to Section 9.

6.3  No Refunds on Digital Products: Due to the nature of digital goods, all eBook purchases are final and non-refundable. Upon purchase, the eBook is immediately accessible, and you acknowledge that no refund is available once access has been granted — subject to any non-excludable statutory rights in your jurisdiction.

6.4  The eBook content is general nutrition education only. It does not constitute medical advice, dietetic advice, or a personalised nutrition plan. All information must be read in conjunction with Section 2 of these Terms.

6.5  Smarternuthub does not warrant that the eBook content is free from error, current, or complete. Nutrition science is an evolving field and information in the eBook may not reflect the most recent research at the time of your purchase.

6.6  You must not reproduce, share, sell, distribute, or otherwise disseminate the eBook or any portion of it, in any format, to any third party. Breach of this clause constitutes copyright infringement and grounds for legal action.

SECTION 7: FREE DIGITAL PRODUCTS — GLP-1 NUTRITION EBOOK & SUPPLEMENT GUIDE

7.1 GLP-1 Nutrition eBook

7.1.1  The GLP-1 Nutrition eBook is a free downloadable resource providing nutrition education framed around the use of GLP-1 Medications. It is made available as an opt-in lead magnet.

7.1.2  By downloading the GLP-1 Nutrition eBook, you agree to these Terms in their entirety, including Section 2 (No Medical Advice) and the GLP-1-specific warnings therein.

7.1.3  The GLP-1 Nutrition eBook is produced exclusively as nutrition education content. It does not constitute medical advice, prescribing guidance, or pharmacological information of any kind. It does not address your individual medical circumstances and must not be relied upon as a substitute for advice from your prescribing doctor.

7.1.4  Smarternuthub is not responsible for any action taken in reliance on the GLP-1 Nutrition eBook, including any adverse outcome connected with GLP-1 Medication use.

7.1.5  You must not reproduce, share, sell, or distribute the GLP-1 Nutrition eBook to any third party. Breach constitutes copyright infringement.

7.2 Supplement Guide

7.2.1  READ THIS SECTION CAREFULLY BEFORE USING THE SUPPLEMENT GUIDE.

7.2.2  The Supplement Guide is a free downloadable reference document. It describes supplements in the context of metabolic health and weight loss by reference only to their traditional use and the intended purposes stated by their respective manufacturers. The Supplement Guide does not constitute a recommendation, endorsement, or advice — from Smarternuthub or any affiliated person — to take any supplement.

7.2.3  You expressly acknowledge and agree that:

(a)  The descriptions of supplements in the Supplement Guide reflect traditional use claims and manufacturer-stated intended purposes only. These claims have not necessarily been evaluated or approved by any regulatory body in any jurisdiction, including the Therapeutic Goods Administration (Australia), the Food and Drug Administration (United States), the Medicines and Healthcare products Regulatory Agency (United Kingdom), or any equivalent authority.

(b)  The inclusion of a supplement in the Supplement Guide does not constitute a representation by Smarternuthub that the supplement is safe, effective, or suitable for you. Individual responses to supplements vary significantly.

(c)  Supplements may interact with prescription medications, including GLP-1 Medications, and may be contraindicated for certain health conditions. You must consult a licensed medical doctor before commencing use of any supplement, particularly if you are taking prescription medication or have any pre-existing health condition.

(d)  Supplement regulation varies significantly across jurisdictions. Supplements described in the Supplement Guide may be regulated differently — or not at all — in your country of residence. You are solely responsible for ensuring that any supplement you choose to use is lawful, approved, and appropriate in your jurisdiction.

(e)  Smarternuthub does not endorse, recommend, or have any commercial relationship with any supplement manufacturer, brand, or product referenced in the Supplement Guide, unless expressly disclosed otherwise.

7.2.4  Smarternuthub disclaims all liability for any adverse health outcome, regulatory breach, or harm arising from your use of any supplement, regardless of whether that supplement is referenced in the Supplement Guide.

7.2.5  By downloading the Supplement Guide, you acknowledge that you have read and understood this Section 7.2 in its entirety and agree that the Supplement Guide is a general reference document only.

7.2.6  You must not reproduce, share, sell, or distribute the Supplement Guide to any third party. Breach constitutes copyright infringement.

SECTION 8: YOUTUBE CHANNEL & PUBLIC SOCIAL MEDIA CONTENT

8.1  Smarternuthub operates a YouTube channel and publishes content across social media platforms including Facebook, Instagram, and LinkedIn. All public content — including videos, posts, captions, comments, and replies — is governed by these Terms and the universal disclaimer in Section 2.

8.2  All YouTube and social media content is produced exclusively for general nutrition education purposes. This includes content specifically addressing weight loss nutrition and GLP-1 specific weight loss nutrition. No content on any public platform constitutes personalised advice, and viewing, commenting on, or engaging with public content does not establish any professional relationship between you and Smarternuthub.

8.3  GLP-1 Public Content: Content on the YouTube channel and social media that references GLP-1 Medications is framed exclusively as nutrition education. It is not produced by a prescriber and does not constitute medical advice, prescribing guidance, or a recommendation to commence, alter, or cease any medication. You must consult your prescribing doctor before making any decision related to GLP-1 Medication use.

8.4  Platform Terms: YouTube, Facebook, Instagram, and LinkedIn are third-party platforms governed by their own terms of service. Smarternuthub is not responsible for changes to those platforms, content removed by those platforms, or any act or omission of those platforms.

8.5  Comments & Interactions: Smarternuthub may, but is not obligated to, respond to comments or messages on public platforms. Any response provided is general in nature and does not constitute personalised advice. Smarternuthub reserves the right to moderate, delete, or report any comment or interaction at its discretion.

8.6  Smarternuthub does not warrant that public content is current, accurate, or complete. Nutrition information evolves and content published at any given time may not reflect the most recent scientific consensus.

SECTION 9: INTELLECTUAL PROPERTY & LICENCE

9.1  Ownership: Smarternuthub owns all intellectual property in and to the Services and all content therein, including "The Smarternuthub Methods," Membership Content, Clinic Hours Content, recipes, Digital Products, App features, nutritional database compilations, the Supplement Guide, all eBooks, all video content, and the look and feel of all platforms. This is protected by Australian and international copyright law.

9.2  Limited Personal Licence: Smarternuthub grants you a non-exclusive, non-transferable, revocable licence for personal, non-commercial use of the Services only. You are strictly prohibited from reproducing, sharing, reselling, sub-licensing, white-labelling, or otherwise commercially exploiting any content in any format.

9.3  User Content Licence: If you share a success story, progress update, data, comment, testimonial, or any other content within the Community or in any interaction with Smarternuthub, you grant Smarternuthub a perpetual, worldwide, royalty-free, irrevocable licence to use that content for marketing, promotional, and business improvement purposes. You waive all moral rights to that content to the fullest extent permitted by applicable law.

9.4  Prohibition on Derivative Works: You must not create any derivative work based on any Smarternuthub content, including summarising, re-recording, reformatting, or adapting any content for redistribution.

9.5  Breach of this Section will be enforced to the maximum extent available under Australian and international copyright law, and may result in legal proceedings and claims for damages.

SECTION 10: HEALTH DATA & PRIVACY

10.1  Health Data submitted to the App constitutes sensitive personal information. By submitting Health Data, you expressly consent to Smarternuthub collecting, storing, and using that data for the purpose of providing App features and personalising your experience, in accordance with the Smarternuthub Privacy Policy.

10.2  You represent and warrant that all Health Data you submit is accurate and current. Smarternuthub accepts no responsibility for inaccurate App outputs caused by inaccurate Health Data.

10.3  GLP-1 Data is a subset of Health Data and is used solely to personalise your App nutritional targets. It is not shared with any third party other than as described in the Privacy Policy.

10.4  Data Retention: Upon cancellation of your App Subscription, Health Data will be retained for thirty (30) days from the final Billing Date, after which it may be permanently deleted without further notice. Export or save any data you wish to retain before cancelling.

10.5  Account Security: You are solely responsible for maintaining the confidentiality of your account credentials. Smarternuthub is not liable for unauthorised account access resulting from your failure to maintain credential security.

10.6  You should review the Smarternuthub Privacy Policy before submitting any Health Data. The Privacy Policy is incorporated into these Terms by reference.

SECTION 11: NO GUARANTEE OF OUTCOMES

11.1  Metabolic health and weight loss outcomes are highly individual and variable. Smarternuthub makes no guarantee, representation, or warranty of any specific health outcome, weight loss, body composition change, metabolic improvement, or biological change arising from use of any Service, product, or content.

11.2  Testimonial Disclaimer: Any before and after photos, success stories, or testimonials are non-representative examples of individual results. They represent best-case outcomes and do not reflect typical user experience. You agree not to hold Smarternuthub liable if your results differ from those of any other participant.

11.3  App Outcomes: Adherence to App nutritional targets, meal plans, or progress tracking features does not guarantee any specific outcome. The App is a tool to assist with tracking; results depend entirely on individual factors outside Smarternuthub's knowledge or control.

11.4  Membership Outcomes: Completion of or participation in any Membership Content, including Clinic Hours Content, does not guarantee any health, weight loss, or nutritional outcome.

11.5  eBook & Supplement Guide Outcomes: Implementing information from any Smarternuthub Digital Product does not guarantee any health or weight loss outcome.

SECTION 12: LIMITATION OF LIABILITY

12.1  To the maximum extent permitted by the applicable laws of your jurisdiction:

12.2  General Liability Cap: Smarternuthub's total liability for any claim arising from the Services shall not exceed the total amount paid by you to Smarternuthub in the six (6) months immediately preceding the event giving rise to the claim. Where no payment was made (free products or services), liability is capped at USD $1.00.

12.3  App-Specific Liability Cap: Smarternuthub's total liability arising from or in connection with the App — including inaccurate nutritional data, calculation errors, GLP-1 Settings, injection reminder failures, or App unavailability — shall not exceed the total App Subscription Fees paid in the three (3) months preceding the claim. Where no App Subscription Fees were paid, liability is capped at USD $1.00.

12.4  Exclusion of Consequential Loss: In no event shall Smarternuthub be liable for consequential, indirect, punitive, exemplary, incidental, or special damages, loss of profits, loss of data, loss of opportunity, or any equivalent damages howsoever described under any applicable law.

12.5  Statutory Rights: Where the laws of your jurisdiction imply a guarantee, condition, or warranty that cannot be excluded, Smarternuthub's liability for breach of that guarantee is limited to the resupply of the relevant service or the cost of resupply, to the extent permitted by law.

12.6  International Variation: Certain jurisdictions do not allow the exclusion or limitation of certain types of liability. In those jurisdictions, the limitations in this Section apply only to the fullest extent permitted by applicable law.

SECTION 13: INDEMNITY

You agree to indemnify, defend, and hold harmless Smarternuthub and its officers, directors, employees, contractors, and agents from and against all claims, liability, damages, losses, and costs (including legal fees on a solicitor-client basis) arising from or in connection with:

(a)  your misuse of the Services or any Smarternuthub product, including misuse of the GLP-1 Settings feature or the Supplement Guide;

(b)  your breach of any provision of these Terms;

(c)  your infringement of any intellectual property right;

(d)  any inaccuracy in Health Data you submit to the App;

(e)  any claim by a third party arising from your reliance on any App output, Clinic Hours Content, Digital Product, or public content;

(f)  your use of any supplement referenced in the Supplement Guide;

(g)  your violation of any applicable law in connection with your use of the Services; or

(h)  any content you post or share within the Community that gives rise to a third-party claim.

SECTION 14: ACCEPTABLE USE

14.1  You agree to use all Smarternuthub Services solely for your own personal, non-commercial purposes.

14.2  You must not:

(a)  share your account credentials with any other person under any circumstances;

(b)  use any Service or content to provide nutrition, dietetic, or health advice to any other person in a commercial capacity without a separate written agreement with Smarternuthub;

(c)  reproduce, screenshot, record, share, sell, sub-licence, or distribute any Membership Content, Clinic Hours Content, Digital Product, or App content to any third party in any format;

(d)  attempt to access, scrape, reverse-engineer, decompile, or extract the App's nutritional database, algorithms, source code, or any technical components;

(e)  submit false, misleading, or fabricated Health Data;

(f)  use the Services in any manner that violates any applicable law in your jurisdiction;

(g)  attempt to circumvent any technical, access-control, or security measure in the App or any Membership platform; or

(h)  create multiple accounts for the purpose of accessing additional free trials, free lead magnets, or any other benefit intended for first-time users.

14.3  Breach of this Section constitutes grounds for immediate termination of all your Smarternuthub accounts without notice and without refund, and may expose you to legal liability including claims for damages and legal costs.

SECTION 15: TERMINATION RIGHTS

15.1  Smarternuthub reserves the unconditional right to suspend, restrict, or terminate your access to any Service — including the Membership, the App, the Community, or any Digital Product — for any reason or no reason, at its sole and absolute discretion, at any time and without prior notice.

15.2  Grounds for termination include but are not limited to: breach of any provision of these Terms, creation of multiple accounts, abusive conduct, harassment of staff or community members, sharing of account credentials, misuse of any product or feature, commercial exploitation of content, or any conduct Smarternuthub deems detrimental to the business or community.

15.3  Termination does not automatically entitle you to a refund of any fees paid, unless Smarternuthub elects to provide one in its sole discretion or unless refund is required under the non-excludable laws of your jurisdiction.

15.4  Electronic Acceptance: Your electronic acceptance of these Terms — by clicking 'I Agree,' checking a box, completing a purchase, downloading a Digital Product, or activating a Free Trial — constitutes a legally binding signature equivalent to a handwritten signature under applicable electronic transactions legislation.

15.5  AI & Automation: You consent to Smarternuthub's use of artificial intelligence and automation tools to process, transcribe, analyse, or summarise your interactions and questions for the purpose of improving the Services and generating responses.

SECTION 16: SERVICE AVAILABILITY & AS-IS WARRANTY

16.1  All Services are provided on an "as-is" and "as-available" basis. Smarternuthub makes no warranty that any Service will be error-free, uninterrupted, secure, or free from viruses or other harmful components.

16.2  Smarternuthub is not liable for any downtime, data loss, or service interruption caused by third-party hosting providers, internet connectivity issues, maintenance, cyberattacks, or force majeure events.

16.3  Smarternuthub reserves the right to modify, update, or discontinue any Service or feature at any time without liability.

SECTION 17: SEVERABILITY, SURVIVAL & ENTIRE AGREEMENT

17.1 Severability

If any provision of these Terms is held invalid, void, or unenforceable by a competent court or tribunal, that provision shall be limited or eliminated to the minimum extent necessary. All remaining provisions continue in full force and effect as if the unenforceable provision had never been included.

17.2 Survival

The following provisions survive termination of these Terms or cessation of your use of the Services, indefinitely:

  • Section 2 — No Medical Advice & Universal Disclaimer (including all product-specific warnings);

  • Section 3 — Mandatory Dispute Resolution (including Arbitration and Class Action Waiver);

  • Section 9 — Intellectual Property & Licence;

  • Section 10 — Health Data & Privacy;

  • Section 12 — Limitation of Liability;

  • Section 13 — Indemnity;

  • Section 14.2 — Acceptable Use prohibitions;

  • Section 1.3 — Governing Law & Exclusive Jurisdiction;

  • Sections 4.3.3 and 5.4.3 — Non-Proration of Subscription Fees.

17.3 Entire Agreement

These Terms constitute the entire agreement between you and Smarternuthub with respect to the Services. No verbal statement, representation, or assurance by any coach, employee, contractor, or representative of Smarternuthub shall override or supplement these written Terms. Any amendment to these Terms must be made in writing by Smarternuthub and published on the Smarternuthub website.

17.4 Waiver

Failure by Smarternuthub to enforce any provision of these Terms at any time does not constitute a waiver of that provision or of any other provision, and does not limit Smarternuthub's right to enforce that provision at a later time.

ACKNOWLEDGEMENT OF AGREEMENT

By accessing, using, downloading, purchasing, subscribing to, or engaging with any Smarternuthub Service — including the Monthly Membership, any Digital Product, the Nutrition Tracking App, or any public content — you irrevocably acknowledge that:

(a)  you have read these Terms in their entirety;

(b)  you understand and agree to be legally bound by every provision contained herein;

(c)  you are of legal age in your jurisdiction to enter into a binding contract;

(d)  you have had the opportunity to seek independent legal advice before accepting these Terms;

(e)  your acceptance is voluntary, informed, and not the result of any misrepresentation; and

(f)  these Terms apply regardless of the jurisdiction from which you access the Services.

This document is a legally binding contract applicable worldwide. If you do not agree to these Terms in full, you must immediately cease all use of Smarternuthub services, products, and content, and contact us to close any accounts.

Last Updated: November 30, 2025  |  Smarternuthub  |  Queensland, Australia  |  Applicable Worldwide